Last updated: 15 July 2026
This Privacy Policy explains how Promte ApS processes personal data when you visit our website, contact us, subscribe to our newsletter, have a customer or supplier relationship with us, or use a Promte account. The Policy also explains the difference between situations in which Promte is the data controller and situations in which we process data solely on behalf of a customer.
Promte ApS is the data controller for the processing activities described in section 3.
Promte ApS
Company registration no. (CVR): 44041405
Kanonbådsvej 2
1437 Copenhagen K
Denmark
Email: [email protected]
Telephone: +45 28 76 22 98
You may use the contact details above if you have questions about this Policy or wish to exercise your rights.
Promte is the data controller when we determine the purposes and means of processing personal data. This applies in particular to the operation and security of promte.com, handling enquiries, newsletters, administration of customer and supplier relationships, and the administration and security of Promte accounts.
As a general rule, Promte is a data processor when a municipality, company or other organisation uses the Promte platform to process personal data for its own purposes. In these cases, the customer is the data controller, and Promte processes data only on the customer's documented instructions and in accordance with the applicable data processing agreement. The data controller customer's own privacy policy applies to this processing.
If your enquiry concerns content processed in the Promte platform by your employer, municipality or another organisation, you should therefore generally contact that organisation. Promte assists the customer in responding to requests where necessary.
When you visit promte.com, we may process technical information about your device and your visit, including your IP address, time of access, browser and device type, operating system, pages visited, referring page, approximate geographical area, and information about errors, response times and security incidents.
The purposes are to provide the website, protect it against misuse and attacks, troubleshoot errors, maintain necessary operational and security logs, and compile aggregated statistics about the website's performance and use.